How Jennifer's Jewellery handles personal information for this UK boutique shop.
What this covers
This notice explains personal information we process when you browse the site, sign in, use a basket, message us, or place an order. It is a short shop notice — not a multi-jurisdiction legal pack.
What we collect
- Account sign-in — Google or X (Twitter) OAuth. We store the provider account identifiers and profile fields the provider returns for sign-in (for example name, and email when the provider supplies it).
- Session cookie — a first-party session cookie keeps you signed in and owns a guest basket until you sign in (baskets merge into your account on login).
- Orders & fulfilment — after payment, we store order lines and the fulfilment details Stripe collects (email, phone, and UK shipping details).
- Messages — text you send while signed in, from Contact or Account Messages, stored on your account. A customer send also stores an IP address, which we use to limit abuse.
- Shop settings contact — if you email the store contact address, normal email delivery applies outside this app.
How we use it
We use this information to run the shop: show the catalogue, remember your basket, complete checkout, fulfil paid orders, reply to you, and show your orders when signed in. The basis is the contract, or steps you ask us to take before you buy. We need an account and those checkout details to sell and post to you. The IP address on a message is used for our interest in limiting abuse. We do not sell personal data.
Payments
Card payments are collected on hosted Stripe Checkout. Jennifer's Jewellery does not collect or store full card numbers on this site. Stripe processes payment as an independent payment provider.
Services that help run the shop
At a high level, this site relies on hosting for the application and database, Stripe for payments and checkout customer details, and Google/X for optional sign-in. Stripe, Google, and X may process data outside the UK. Each provider processes data under its own terms when you use those flows.
How long we keep it
We keep your account, orders, and messages for the purchase and for our tax records. We do not delete them on a schedule. The session cookie ends after 30 days without use, and expired sessions are removed.
Your rights
You can ask to see, correct, delete, or restrict your personal information, to object to some uses, and to receive a copy of it. You can complain to the Information Commissioner's Office at ico.org.uk.
Questions about your data
If a store contact email is configured, it will appear here.
Plain-language terms for buying from this UK jewellery shop.
The shop
Jennifer's Jewellery sells jewellery and related pieces online to customers in the United Kingdom. Prices are in GBP. Catalogue items are offered as listed; the sellable unit is the chosen product option/variant with its price and stock.
Orders & payment
Checkout runs on hosted Stripe Checkout (card). We never take card numbers on this website. Payment is confirmed by Stripe; only then is the order treated as paid for fulfilment. You must be signed in to complete checkout. Paid orders appear under Account → Orders.
Stock & pricing
Stock and price shown on the product page reflect what is currently offered. Items can sell out; if stock cannot be reserved at checkout, the purchase cannot complete. We do not invent guarantees about restocks or future availability.
Shipping
We ship within the UK only, with a single flat shipping amount set by the shop (shown on product pages and at checkout). See Shipping & returns for delivery detail.
Handmade & unique pieces
Many pieces are handmade or use natural stones. Small variations are normal. Like-for-like exchange may not always be possible for unique items — contact us to discuss options after delivery.
Gems encyclopedia
The Gems encyclopedia is educational and for interest only. Hardness and origin notes draw on common mineralogical references; associations and “story” text reflect traditional or cultural lore and are not medical, therapeutic, or scientific claims. They do not guarantee any effect from wearing or owning jewellery.
Cancellation
You may cancel within 14 days after the day you receive the goods, without giving a reason. Tell us before those 14 days end, using the contact form or the shop email below. Sending the message in time is enough.
Send the goods back within 14 days of telling us. You pay the cost of posting them back. We refund the price and the standard delivery charge by the same payment method, at no charge to you, within 14 days of receiving the goods or proof of postage. We may reduce the refund if the goods lost value because they were handled beyond what was needed to inspect them.
You may use this form, but you do not have to:
To Jennifer's Jewellery, at the contact email on this page.
I cancel my contract of sale of the following goods:
Ordered on: · Received on:
Name:
Address:
Date:
Contact
If a store contact email is configured, it will appear here.
How UK delivery works for this shop.
Delivery
UK delivery is a single flat rate at checkout. The current rate is filled from store settings when available.
- United Kingdom only — we do not offer international shipping tiers on this site.
- Shipping amount is set by the shop (Admin Config) and shown on product pages and in the basket summary.
- Delivery address and contact details for fulfilment are collected by Stripe Checkout.
When orders ship
We prepare paid orders after Stripe confirms payment. We do not promise a fixed dispatch SLA day-count here; if you need timing for a gift or event, contact the shop before ordering.
Payment
Card payment is handled securely by Stripe Checkout. Jennifer's Jewellery does not collect card numbers on-site.
Contact
If a store contact email is configured, it will appear here for shipping and returns questions.
